Complete operator information, including local telephone numbers at your destination, are included on your e-ticket. You must bring e-ticket(s) on your trip, as they serve as proof of purchase.
Please read the Standard Cancel Refund Policy prior to booking your ticket:
Any changes made to a reservation will be subject to a further 6% service fee.
Our guides work very hard to keep the oral histories of Galveston alive and entertain. If you enjoyed the tour and learned anything new about Galveston... PLEASE REMEMBER Your Guides!
If a reservation has to be called, customers will be charged a fee depending on how far the departure date the cancellation takes place to compensate the tour guides who had already set the date aside:
Notification day and departure day are NOT counted. Unused feature are non-refundable. In addition, there is 6% handling fee added on the above penalties.
1. You can submit your request via the Contact Us link by clicking on Ask a Question -> Select Existing Booking -> Enter Confirmation number -> Select Cancel or Refund.
2. You can submit your request with detailed explanation directly to Galveston Ghost tours by mail or fax:
Attn: Guest Relations
519 25th St, Galveston, TX 77550
Your Refund request will be answered and processed promptly. If you do not receive the reply within one business day, please call the office immediately. We will not be responsible if email, mail or faxes fail to reach us.
NOTE: We cannot grand refunds more than 30 days after completion of tour.
519 25th Street Galveston, TX.
Garlic, Cross, Camera, Flashlight, and Mosquito repellent!